Start with the source.
Then take your time.
Ledger.com/start is the official onboarding page designed to guide users through setting up a Ledger device safely and correctly. Because lookalike websites and messages can be convincing, reach the setup instructions by typing the address yourself or using a trusted bookmark. Check the spelling before you continue, and be wary of sponsored search results, unsolicited links, and urgent instructions sent by strangers.
This page is an independent orientation guide, not Ledger support or an official Ledger publication. It cannot inspect your device or account. For the actual onboarding flow, use Ledger’s official start page. For broader learning, visit the Ledger Academy; if you need help with a device, go directly to Ledger Support. Keep these destinations saved and navigate to them independently rather than trusting a message link.
Set up with care,
not in a hurry.
Prepare a private place
Choose a calm moment, use a trusted computer or phone, and follow the current instructions shown on Ledger’s official website. Avoid public Wi-Fi and shared screens while handling sensitive recovery information.
Use official software only
Install companion software only from Ledger’s official channels. Confirm the address yourself, and read device prompts closely. If a screen, request, or instruction feels unexpected, stop and verify it through official support before proceeding.
Write down your recovery phrase offline
Your phrase is the master backup for your wallet. Record it exactly as directed, keep it somewhere private and physically secure, and never photograph it, store it in cloud notes, or type it into a website, chat, or form.
Keep control.
Keep your phrase secret.
Ledger will never need your recovery phrase. Anyone asking you to reveal, enter, scan, or send it is not helping you secure your wallet. Treat the request as a scam and stop engaging.
During setup, a genuine recovery phrase is generated for you and should be written down by you. Never use a phrase supplied by another person, preprinted on a card, or found online. Never share it with a support agent, family member, or this website. Anyone who gets the phrase may be able to access the assets it protects; possession of the device alone is not the same as possession of the keys.
After setup, store the written backup separately from your device, protected from damage and discovery. Consider how you would recover access if the device were lost, but do not create digital copies for convenience. Be skeptical of giveaways, airdrops, investment promises, and messages that create pressure to act immediately. Pause before approving a transaction, and check its details on the device itself.
Self-custody means taking responsibility for both access and recovery. Read each prompt, keep software current using verified sources, and ask questions through official support when something is unclear. There is no need to rush. A cautious setup today is better than trying to undo a mistake later.
Take the next step
from the official source.
Security reminder: this guide is educational and independent. It is not financial, legal, or security advice, and does not replace the instructions provided by Ledger. Never share your recovery phrase.